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We ship AOB products in insulated envelopes with cold packs to mitigate temperature extremes, both hot and cold. Our AOBs are living organisms and therefore sensitive to their environment. As a soil-based bacteria, they are able to survive in much the same temperatures as humans - freezing will kill them, as will long exposure to extremely high temperatures. They can handle short-term exposure to higher temperatures up to 95°F for several days.

Your package arriving warm is okay with the ice packs melted and has no impact on the product's life or potency. If your package arrives either hot or frozen solid, please contact us at shop@aobiome.com

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For customer questions, contact us at shop@aobiome.com

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For customer questions, contact us at shop@aobiome.com

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For customer questions, contact us at shop@aobiome.com

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